“A big thank you to Helmad Jaffer for the excellent customer service he provided to me on the purchase of my brand new 2021 Honda Accord. From my first visit, Helmad was concerned about my needs in a car. He really listened to me and I was able to take a number of test drives to check if my mom would be able to get into the car. This was a priority for me. Helmad never put any pressure on me while I was deciding. I appreciated that very much. When I reached out to him with questions and asking him to have certain trims to try, he had everything set up for me. He was very good at getting back to me promptly when I called him. On my third return it was so nice to be greeted by “welcome back!” When I asked him to look into a certain model for me, he bent over backwards to get the answers. During the process of the purchase, Helmad respected me as a consumer. He was polite, professional, friendly and did not push me to buy something I was not interested in. Helmad made the entire experience very stress free. On the day I picked up my new Accord, Helmad took time to go over all the workings of the Accord so that I was comfortable before leaving Orleans Honda. A very nice touch was he had a big bow on the front of the car and he took my picture with my car. It made me feel special which is always nice. I would not hesitate recommending Helmad to anyone looking to purchase a car. He will take good care of you. It was a very good experience! Thanks Helmad.”