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Very Pleased Customer

Kevin Phillip Paquette | Published on January 12 2016

I just wanted to let you guys know that the level of customer service that I receive while at the dealership are fantastic. I purchased a 2014 Honda Civic LX in October from The Car Club, however, I always bring my car to you for any servicing or parts.

This morning I spoke to a gentlemen with Dark hair and a goatee in the parts department, and he explained to me that because I had the original wipers that I could just switch out the rubber blade instead. It cost me $16 for both. I was beyond happy that Orleans Honda and the parts counter guy are looking out for the customer best interests andwallet, and they are not just trying to take your money. He even offered to come outside in the cold weather and change the wiper blades for me. I insisted I could take care of it myself. I have brought my vehicle in for a recall a few weeks ago and was very happy with the service and courtesy that Hugo provided. I will be a customer forever at your dealership (Once Black Betty Dies then I will purchase a new Civic from you). I just wanted to make sure that you are aware of the fantastic job your guys are doing. Keep up the great work.

I am actually excited to bring my vehicle in a few weeks for an oil change and because of the fantastic service that I received I will be purchasing a set of all weather floor mats for my Civic instead of ordering them online from anyone else

From a very pleased customer.

Kevin Phillip Paquette

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